At UB Entertainment, we value your satisfaction and strive to provide excellent customer support. We offer a support service to assist you with any inquiries, concerns, or issues you may have regarding our services. Here’s an overview of our support service and how you can reach us:
i. Email: You can contact our support team by sending an email to info@ubentertainment.usmanigroup.com. Please provide detailed information about your inquiry or issue, including any relevant documents or screenshots. Our team will respond to your email as soon as possible during our business hours.
ii. Phone: If you prefer to speak with a support representative directly, you can reach our support team by phone at +91 82828 29844. Please note that phone support may have limited availability based on our business hours.
Our support service operates during the following business hours:
– Monday to Friday: 9:30 AM to 6:30 PM
– Sunday: Closed
Please consider these hours when contacting our support team, as responses may be delayed during non-business hours or holidays.
Our support service can assist you with a variety of inquiries and issues, including but not limited to:
– Questions about our services: If you need clarification or more information about the services we offer, our support team will be happy to assist you.
– Technical support: If you encounter any technical difficulties or have issues with our website, registration platform, or other digital tools, our support team will help troubleshoot and resolve the problem.
– Account assistance: If you require assistance with your UB Entertainment account, such as account setup, password reset, or updating your profile information, our support team can guide you through the process.
– General inquiries: If you have any general questions or need additional information about UB Entertainment, our support team will provide the necessary guidance and support.
We strive to provide timely responses to all support inquiries. Our goal is to respond to your inquiries within 24 Hours, but please note that response times may vary based on the volume of requests received.
In addition to our support service, we may provide self-help resources such as FAQs, knowledge base articles, or user guides on our website. We encourage you to explore these resources, as they may provide answers to common questions or address your concerns.
We appreciate your feedback on our support service. If you have any suggestions or comments on how we can improve our support or enhance your experience with UB Entertainment, please feel free to share your feedback with us.
If you require support or have any inquiries, please reach out to our support team using the following contact details:
UB Entertainment
Address: JVS Tower, E-12/2, Sector-1, Noida – 201301 Uttar Pradesh
Email: info@ubentertainment.usmanigroup.com
Phone: +91 82828 29844
Our support team is dedicated to assisting you and ensuring your satisfaction with our services. We look forward to serving you and making your UB Entertainment experience a positive one.
